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TRAINING: LEADERSHIP DEVELOPMENT PROGRAMS |
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The Truth
Up to 80% of team members will leave a firm (no matter what the exit interview says) due to a poor relationship with their supervisor.
Leadership is one of the most powerful forces within a company not because of the number of lines reporting to a certain position on an organizational chart or because of a fancy title. Your company leaders make or break your firm due to the potent influence (through standard-setting, modeling and authority) that the position commands.
A Common Mistake
A lot of times a performer is promoted into a leadership position. The assumption is that the high-yield performer should be able to duplicate and escalate results because he is now in charge of a group. The direct reports will learn from the legendary performer. The problem is that a person can be an outstanding contributor at the individual level and wreak havoc in a position of leadership.
Defining a "Great Leader"
Great leadership is made up of strong interpersonal skills, emotional intelligence and the ability to grow others so that they perform at optimum levels over sustained periods of time.
Investing in Influencers
Developing your leaders into role-models that emulate company standards and uphold corporate values is one of the best investments your company can make. Increasing your bench strength through tapping and growing talent from within is a sound business practice.
Take a close look at your budget. You may have an impressive amount set aside for training "employees" but what type of resources have you allocated to developing your greatest source of influence within the company (your leaders)?
How We Can Help
Discover True North's Leadership Development Programs are content-rich and practical in nature. Balancing information (self-knowledge, feedback, core and advanced leadership skills and workplace values) with meaningful applications (personality and behavioral inventories, 360 feedback, how-to techniques and strategies) we can help you grow leaders into their potential. The Reward: Engaged team members who are passionate about their work and loyal to the team - thanks to the influence of the great leaders on your team.
These sessions may be customized to meet the needs of a particular organization or modified into curriculum (virtual, traditional classroom) with a comprehensive "train-the-trainer" program designed to supplement or kick-start your own leadership development program.
From the pages of the Wall Street Journal, The Harvard Business Review and comprehensive studies conducted by The Society of Human Resource Management (SHRM) and The Association of Training & Development (ASTD) - the necessity of emotional intelligence far outweighs pure technical savvy when taking the measure of an effective leader in today's marketplace. Exploring personal leadership and emotional intelligence strengths and challenges, knowing how to manage resources, grow others, cast an engaging vision and maintain a forward focus are the skills developed in this dynamic series of sessions. By the end of the course, each leader will have created a personalized leadership development plan and will have become familiar with the following principles of effective leadership: (Four Days)
Personal Leadership Style & Emotional Intelligence (Resources)
- Identifying talent & skill strengths and challenges in self and others
- Using attributes to best advantage
- Creating a plan for overcoming key challenges
- Developing empathy
- Authenticity
- Examining core values to lead others by
Setting Coordinates (Direction)
- Defining the goal and sharing the vision
- Engaging key stakeholders
- Identifying impediments
- Aligning performance with the goals
Organization & Administration (Management)
- Knowing when to direct, collaborate and/or share authority
- Assigning tasks, growing team members
- Fostering cooperative and productive relationships
- Coaching others for sustained development
Advancement (Focus)
- Maintaining focus
- Managing results
- Minimizing setbacks and avoiding crisis
SESSION MATERIALS: Personal Leadership Style Inventory, Emotional Intelligence Survey, Workbook
METHODS: Analysis, Small Group Discussion, Case Studies, Interactive Workshop, Role-Play & Video Simulation, Feedback and Activities
BONUS MATERIAL: Leadership Toolkit & Complimentary Coaching Session (Post Workshop)
Gaining results through increasing profits, minimizing expenses, maximizing team performance and supporting corporate goals are all standard requirements for today’s leader. The methods and tools used to obtain desired outcomes are ever changing, whether it is adapting to next generation technology, managing generational and cultural differences within the workplace, struggling to satisfy escalating customer expectations or overcoming emerging trends within the market.
Building on the foundational principles of effective leadership in Part 1 of the Discover True North Leadership Sessions, participants will learn how to become resourceful and experienced guides enabling the team that follows them to achieve new levels of performance, adapt to change and to explore previously untapped potential. (Four Day Session)
Prerequisite:
Discover True North Leadership: Part 1 (Mapping)
Key Objectives:
Coaching (Guiding)
- Modeling (the team leader's role & clarifying the vision)
- Inspiring (how to motivate)
- Challenging (raising the bar)
- Enabling (empowering the team)
- Encouraging (sustaining excellence)
Performance Improvement (Results)
- Each leader will bring his or her own "case study" (the greatest HPI challenge) to the session
- Performance Improvement Mapping™ --Discover True North's systematic approach to solving performance issues will be applied
- Take-away: Leaders will leave with viable solutions to their personal challenge & an understanding of how to apply the process time and again
Effecting Change (Adapting)
- Preparing and responding to change
- Leading change effectively
- Maximizing growth opportunities
- Helping your team break through barriers
Sustaining Achievement (Success)
- Conducting performance appraisals (routine and difficult)
- Resolving conflict with positive results
- Engaging employees (from different generations, skill levels and personalities)
- Avoiding burn-out and achieving balance (for leaders and their teams)
SESSION MATERIALS: Coaching Inventory, Performance Improvement Mapping™, Leading Change Survey, Workbook
METHODS: Analysis, Small Group Discussion, Case Studies, Interactive Workshop, Feedback and Activities
BONUS MATERIAL: Advanced Leadership Toolkit Supplement & Complimentary Coaching Session (Post Workshop)
The Effective Communicator (Leadership)
The way that you communicate with others telegraphs your leadership style and personality. The more polished your communication skills, the more effective your leadership. Your ability to forge and maintain collaborative relationships with direct reports, colleagues, other departments and your team leader will significantly improve your effectiveness as a professional and a respect-worthy leader.
Throughout the interactive sessions, you will gain practical experience through learning how to initiate and/or positively respond to various scenarios that require tact, flexibility, self-confidence, clear direction and/or collaborative communication skills. (Two Days)
Key Objectives:
- Discover your personal communication strengths and challenges
- Learn how to gain the commitment of others
- Avoid common communication pitfalls
- Present a clear vision of goals and what "excellence in action" looks like
- Construct collaborative relationships founded on respect and trust
- Communicate effectively using simple, concise and direct language
- Improve your active listening skills
- Enhance cross-cultural appreciation and understanding
- Recognize generational differences in communication styles and how to embrace them
- Deliver "bad news" or conduct disciplinary conversations with grace-under-fire
- Read body language and other powerful non-verbal clues
- Advance your email etiquette skills
SESSION MATERIALS: Communication Style Inventory, Workbook
METHODS: Analysis, Small Group Discussion, Case Studies, Interactive Workshop, Role-Play & Video Simulation
BONUS MATERIAL: Communications Toolkit
Developing a High-Performance Team
This team-building workshop will help leaders understand the dynamics of a team, how to overcome common challenges that derail team performance, leading effective (and worthwhile) meetings, creating team synergy and achieving sustainable high-performance. (Two Days)
Key Objectives:
- Explore the critical phases of the team "life cycle"
- Facilitating problem-solving and decision-making (when to be democratic and when to be directive)
- Unveiling the truth about team synergy (facts & myths revealed)
- Building a team: a practical primer
- How to plan and conduct effective, meaningful team meetings
- Empowering high performance through job design and metrics
- Benefiting from these top five collaborative communication techniques
- Team strength inventory and results
- Developing leaders and specialists on the team
- Giving and receiving timely feedback (both positive and not-so-positive)
- Dealing confidently with sticky situations
SESSION MATERIALS: Team Strength Inventory, Job Design Samples, Effective Meeting Guidelines, Workbook
METHODS: Small Group Discussion, Interactive Workshop, Activities
BONUS MATERIAL: Team-building Guide & Resources
Resolving Conflict & Creating Accountability
Having worked with hundreds of managers over the years, your experienced instructors at Discover True North have designed an engaging session specifically addressing the top two challenges leaders often cite: 1) Dealing with challenging personalities and 2) Babysitting paid professionals.
This interactive clinic will arm you with the tools, knowledge and resources you need to overcome conflict effectively and to create a culture of responsible trustworthiness.. (One Day)
Key Objectives:
- Understanding workplace conflict—the cause and effects
- How to minimize strife and handle disagreements as they arise
- Settling conflicts effectively in group settings or one-on-one
- Gaining positives and growth as a result of conflict
- Identifying your leadership strengths and challenges that help or hinder conflict & accountability
- Distinguishing roadblocks to individual responsibility
- Overcoming challenges that prevent a culture of accountability
- Developing personal pride and answerability within your direct reports
SESSION MATERIALS: Workbook
ADDITIONAL SESSIONS: "Dealing Effectively with Difficult People" (Under Workshops)
METHODS: Interactive Workshop, Activities & Case Studies
BONUS MATERIAL: Creating an Accountable Culture Reference Chart/Resolving Conflict Index
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